Insight report
2023 Insight Intelligent Technology Report:
Are We Entering a New Era of Innovation? An IDC InfoBrief, sponsored by Insight
By Insight Editor / 8 Jun 2023 / Topics: IT optimization Digital transformation
We’re experiencing accelerated technology innovation amidst a continuous current of economic uncertainty.
To succeed in the next phase of digital business growth, organisations must optimise for innovation. This means using technology to deliver value to the business while addressing core IT issues, such as cybersecurity, legacy architectures and technical debt.
The 2023 Insight Intelligent Technology™ Report uncovers how the ongoing uncertainty of the global economy and other events are influencing the priorities, challenges and progress business leaders are experiencing across a multitude of industries and continents.
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Gain more insight into the technology priorities of business leaders in the full report.
The way forward? Optimise to innovate.
While the groundwork for innovation was laid in the years of the COVID-19 pandemic, organisations now must maximise their technology investments in parallel with innovation.
44%
of respondents said their organisation’s digital spend will be unchanged over the next 12 months. Only about one-third (33%) plan to increase spend more than originally planned.
46%
claim legacy technology/technical debt is holding back their organisational strategy.
61%
say they expect to see impactful ROI through digital business capabilities in the next 12 months.
The top business priorities in the next 12 months include:
✔ Increasing revenue
✔ Driving innovation
✔ Improving operational efficiency
49% say the ability to keep up with technological innovation compared to competitors is one of the greatest threats to their organisations over the next 12 months.
Digital transformation is a cross-functional effort.
Unlike finance, HR or marketing, digital transformation/technology is not wholly owned within the functional business unit of “IT.” In fact, executives at the highest level of an organisation — as well as functional business leaders — are actively moving digital transformation initiatives forward.
66%
say the CEO is actively involved in defining the digital strategy.
80%
of organisations see IT collaborating closely with the business to deliver operational innovation.
61%
have a long-term digital transformation strategy tied to organisation-wide business goals.
The top influencers of digital business initiatives in the next 12 months include:
Companies are at an inflection point. The choices they make today will either sink them or help them survive and, in some instances, thrive. However, investments will be more heavily scrutinized than ever before, and immediate ROI will be at the forefront of every decision.
Matt Jackson
Insight Global Chief Technology Officer and SVP of Solutions
Are we there yet?
Most organisations are on the journey to becoming a fully digital business, but there is still a long way to go.
53%
say privacy or security concerns are the most significant challenge standing in the way of their organisation's digital transformation.
75%
say their business function is very dependent on innovation.
29%
of organisations saw a significant proportion (up to 50%) of their digital initiatives not reach completion or fail to meet their expected outcomes.
From one leader to another.
This year’s Insight Intelligent Technology Report reveals most organisations understand that success means transforming into a digital business. Amid today’s economic uncertainty — and a world of accelerated change — my peers often share their struggles to balance staying relevant with managing a bottom line in which every dollar matters.
Innovation today now means optimising business processes to maintain productivity and share of constricted markets, modernising technology to overcome internal roadblocks and taking defensive measures to shore up organisational resiliency.
There aren’t many who can handle this alone.
After reading the report, I encourage you to find out how we’re helping our clients be ambitious about their goals to become a modern, digital business.
Joyce Mullen
Insight President and CEO
Insight gets you further, faster.
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All data and information from this page is from the IDC InfoBrief, sponsored by Insight, 2023 Insight Intelligent Technology Report: Are We Entering a New Era of Innovation? IDC #EUR150678623, June 2023.
