Employee Experience Tracking: The Key to Workforce Retention

The Great Resignation trend that began in early 2021 is still in full swing in 2022. What are the root causes and what can leaders do to retain employees in these uncertain times? Employee experience tracking platforms may provide the answer.

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Employee Experience Tracking: The Key to Workforce Retention

Workforce retention is a major topic of concern for business leaders. With many job openings on the market, employers find it hard to stand out from the crowd. Here’s what you need to know about today’s work climate and how employee experience tracking can help.

The Great Resignation isn’t slowing down in 2022.

4.5 million American workers quit their jobs in November 2021.
41% of the global workforce will consider leaving their jobs within the next year.
Employees aged 30-45 are the most likely to resign.
- The resignation rate for this age group rose by 20% from 2020 to 2021.

Why are employees resigning?

61% of all job seekers are interested in remote job opportunities for 2022.
- 33% of those asked to return to an office full time are “not very happy” or “not at all happy.”
79% of employed job seekers believe they can make more money by switching jobs.
54% of surveyed employees say they feel overworked.
- One in five say their employer doesn’t care about their work-life balance.

“Trillions of productivity signals from Microsoft 365 quantify the precise digital exhaustion workers are feeling.” — Microsoft, 2021 Work Trend Index: Annual Report

How do we disrupt the trend?

1. Offer greater flexibility via remote and hybrid work.

73% of employees want flexible remote work options. But 64% are craving more in-person time with their teams too.

2. Reimagine the office for modern work.

66% of business decision-makers are considering redesigning physical workspaces to better accommodate hybrid work.

3. Reevaluate the perks and benefits your company offers.

46% of workers say their employer does not help with remote work expenses.
80% of job seekers think employers need to re-evaluate the benefits they offer.

4. Promote healthy work-life balance with employee experience tracking.

There’s so much data available through the productivity apps we use every day. Employee experience platforms like Microsoft Viva can aggregate this data and provide insights to help you evaluate employee well-being.

What can employee experience data tell us?

Are employees getting burned out?
The average Microsoft Teams user is sending 45% more chats per week and 42% more chats after hours.
Time spent in meetings has more than doubled (2.5x) globally.

What factors are impacting employee productivity?
62% of meetings and calls are unscheduled or conducted ad hoc.
50% of people respond to Teams chats within five minutes or less.

Are employees still able to form connections at work?
Interactions outside the immediate team have diminished since the start of the pandemic.

Get smart about your employee experience.

Don’t ignore the signals your workforce is sending. Gather and interpret data with employee experience tracking through MicrosoftViva Insights.

Learn how to implement Microsoft Viva and make meaningful changes to your employee experience with help from Insight.

Sources:
Mearian, L. (2022, Jan. 6). No End in Sight for The Great Resignation; Workers Keep Quitting for Better Pay, Benefits. Computerworld.
Microsoft. (2021, March 22). 2021 Work Trend Index: Annual Report.
Cook, I. (2021, Sep. 15). Who Is Driving the Great Resignation? Harvard Business Review.
Joblist. (2022, Jan. 6). Joblist’s U.S. Job Market Report: 2022 Trends.
CodinGame and CoderPad. (2022). CodinGame & CoderPad Tech Hiring Survey 2022.